100% Satisfaction Guaranteed — Order with Confidence
We guarantee every purchase. If we have made a mistake, we will replace the product or refund your money, whichever you prefer.

Products, Specifications, Availability & Pricing
We strive to provide accurate product information; however, product availability, features, specifications, and pricing are subject to change. All weights, measures and similar descriptions are approximate. We try to display product colours accurately; however, we cannot guarantee the actual product colour will match the colour on your display.

Digital Product Proofs
A digital proof showing your product imprint or engraving will be emailed to you within 24 hours of placing your order. You are responsible for the accuracy of the design and information included in your imprint or engraving. Please review each proof carefully.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Production Time
Imprinted or engraved products typically ship within 14 business days of order. Rush orders are available at additional cost and vary in price depending on product and turnaround time required.

Shipping We ship to USA and Canada addresses only. Standard shipping method is UPS Ground. Expedited delivery is available at additional cost; contact us for details. Damaged shipments must be reported to us within 48 hours of receipt. In the case of damage, please keep the original packaging must be kept until your claim has been resolved.
Free UPS Ground shipping on all orders shipped within Canada.  Items shipping to some remote postal codes may not be eligible for free shipping.  If you have questions about expedited shipping options, please send us an email at info@wineopeners.ca or give us a call at 1-877-299-3446.
Returns We guarantee every purchase. If you aren’t 100% delighted, for any reason, we will replace the product or refund your money, whichever you prefer. Please call 877-299-3446 or email info@wineopeners.ca for return authorization. Currency All pricing is in CAD dollars.  If you are ordering from the U.S. and would like to be billed in U.S. dollars, please visit wineopeners.ca Third Party Links From time to time, WineOpeners may contain links to unaffiliated web sites. All such links are provided solely as a convenience to you. WineOpeners is not responsible for any content, materials or information located on any other Website. We do not make any representations or warranties regarding any content or information located on any other site. Privacy Policy Information collected from you is only used for order fulfillment and for communication directly from WineOpeners. WineOpeners does not sell or rent your personal information to third parties. Additional Assistance If you have any questions or concerns regarding these Terms and Conditions, please call 877-299-3446 or email info@wineopeners.ca.